Compassionate Community Telephone Hub Launched

It's a support line for Coronavirus...

By Office of Wera Hobhouse, Mar 28, 2020 12:03

The line will be open from Monday to support Bath's most vulnerable through the Coronavirus crisis.

The most vulnerable people in Bath and North East Somerset will be able to telephone for advice on a range of critical support during the Coronavirus (Covid-19) pandemic when a new community hub launches next week.

The line will be open from Monday to Friday from 9am to 5pm initially with the aim of expanding it to seven days a week from 8am to 8pm as the service develops.

The telephone number is 0300 2470050. Please note the lines will not be open until Monday March 30 and please understand it may experience high call volumes. Your understanding is appreciated. 

Wera Hobhouse said:

"Thanks to an incredible local initiative led by James Carlin, Director of local charity group B&NES 3SG, the most vulnerable people in Bath and North East Somerset will be able to call a central support line for advice on a range of critical support during the Coronavirus pandemic from this coming Monday March 30.

"The Compassionate Community telephone hub will coordinate third sector groups and volunteers to help those people most in need with food, mental health, wellbeing and welfare. Since 27th February, nearly 2,000 volunteers have answered James’s call to help. Partner organisations include Virgin Care, Bath & North East Somerset Council and the NHS.

"This is an overwhelmingly positive response from the city in the face of an unprecedented crisis."

James Carlin, Director of 3SG, said:

“We are living in extremely challenging and unprecedented times yet the response we’ve had to our appeal for volunteers has been overwhelming. Every day more and more people are joining #CompassionateCommunity to offer support to elderly and vulnerable people who have to self-isolate right across Bath and North East Somerset.   If you are low risk and healthy, then please consider volunteering to help others in your community. We hope this will be a valuable resource that can support all our members over the coming weeks and months.”


Volunteering and all other Coronavirus information here:

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